logo-ic

"Connecting people needing help with those who can help them since 1992."

Treasure Valley Community Resource Center, Inc.

208-459-9263

r3-sm
space

Connecting People With the Help They Need

Established in Caldwell in 1992, TVCRC serves all of Southwest Idaho by providing a vital link between those in need and the many human service agencies developed to assist them.

bullet

Many of the calls TVCRC receives are from people in financial trouble, unable to pay utility bills and/or rent. Some have been referred to TVCRC by other agencies that they have contacted, but who cannot help them.  A large percentage are single parents with no education, no job and no transportation and in very desperate situations.

bullet

The caller is often in tears and  without hope that anyone cares or that help is available. The caller is greeted by a trained volunteer who asks them to explain their situation.  The volunteer then explains how TVCRC may be able to help, tells them it will be necessary to ask a lot of questions and assures them of confidentiality. 

bullet

Though it is not a requirement to receive information about available resources,  the client is asked to provide a name, address and telephone number, information pertinent to their problem - ie: landlord's name and number.  They are asked what type of support they are currently receiving - ie: H&W, WIC, energy assistance, child care, whether they have family, friends or a church that can help.

bullet

After all this information has been gathered, the client is referred to all social services for which they qualify. They are provided with phone number and name of a contact person and also informed about special requirements or documents they might need.  With 3-way calling, the volunteer can place the call for them and stay on the line to make sure they reach someone who can help. 

bullet

All TVCRC volunteers have community contacts that can be tapped when needed.  The volunteers may phone personal contacts for special assistance when the situation seems to warrant it, while still respecting the client's right to privacy.

bullet

TVCRC trained volunteers focus on using the human touch to assist each client in a caring, friendly, effective manner with up-to-date information and the experience to guide the client through the maze of human services.

ipt-jette
Read Full Article (reprinted with permission)
sun
MORE ABOUT TVCRC
 
SPREAD THE WORD: ~ Handouts you can print
 
TESTIMONIALS


HOME | Online Directory  | Print Directory | About TVCRC | Community CalendarBulletin Board | Submit Your Event | Info Fair


©2017 Treasure Valley Community Resource Center, Inc.- All Rights Reserved
2412 E. Chicago St. #110 - Caldwell, ID 83605 - 208-459-9263
Website by WriteTrack Publications. Hosted by YC2.NET.